Heartbreak at the Calgary Zoo: Tragic Loss of Young Otter Pup ‘Remi’ Leaves Community Mourning

The Wilder Institute/Calgary Zoo is in mourning following the sudden and devastating loss of one of its youngest and most beloved residents. Remi, a 3-month-old North American river otter pup, passed away unexpectedly during a routine play session with her littermate, Howe. The tragedy has shaken both the zoo’s staff and the wider community who had already grown deeply attached to the playful young otter.

The heartbreaking incident occurred yesterday while Remi was engaging in normal swimming activity in the otter pool alongside Howe. When she failed to resurface, animal care staff responded immediately. Despite their best efforts, it was too late. A necropsy performed by the zoo’s dedicated Animal Health team revealed the cause of death: a fatal cervical spinal cord injury sustained during play.

According to experts, the injury was swift and Remi likely did not suffer. While this confirmation offers some small measure of relief, it does little to soothe the overwhelming grief experienced by those who knew and cared for her. The incident was ruled a tragic accident—a heartbreaking reminder of the unpredictable nature of life, even in the safest of environments.

Remi’s time at the Calgary Zoo, though short, was rich with meaning and joy. Born into a carefully monitored environment, she quickly developed a reputation for her spirited personality and curious nature. Visitors were often seen captivated by her energy, her playful interactions with her mother, Kate, and her special bond with her sibling, Howe. She brought smiles to countless faces and captured the hearts of both guests and staff alike.

Losing any animal under human care is difficult, but the sudden passing of one so young is especially painful. “Remi was more than just an animal in our care,” a spokesperson for the zoo shared. “She was a cherished life, a bright light who reminded us daily of the wonder and beauty of the natural world.”

The entire zoo family—including the Animal Care, Health & Welfare teams—is deeply affected by this loss. Many staff members who worked closely with Remi are taking time to grieve privately. The zoo has asked that visitors respect their space during this difficult period, especially while on zoo grounds.

The Calgary Zoo has long been recognized for its commitment to the well-being and ethical care of its animals. Incidents like this are rare and deeply distressing for all involved. While the staff grapples with this unimaginable sorrow, they remain dedicated to honoring Remi’s memory through continued excellence in animal care and education.

In memory of Remi, the zoo encourages visitors to reflect on the value of every animal life—no matter how brief. Remi may no longer grace the waters of her habitat, but her memory lives on in the lives she touched and the hearts she brightened.

She will be dearly missed. But never forgotten.